About Mackenzie
I've been a Service Advisor at Luther Brookdale Honda for almost two years. I'm detail-oriented and committed to ensuring every customer's accessory needs are met completely and on time. Outside of work, I enjoy fishing and being outdoors – I'm all about getting things done efficiently and effectively, whether I'm reeling in a fish or managing a service appointment.
Customer rating
4.7 / 5 based on 51 ratings (26 written reviews)
Recent reviews
Service as always was great. My car was done and I never received a text I happen to look at my email and there was a message. I have always received a text or the Tech would come and get me.
— Bryan L. ,
Positive experience and communication.
— John M. ,
quick and easy
— Jeffrey E. ,
Service and communication was great!
— Cindy K. ,
Mackenzie was very professional. She answered all my questions and keep me up to date with my service call and the rental.
— Neil L. ,
they were able to quickly service my vehicle so that I could meet a scheduled appointment. Very courteous and friendly.
— Velma C. ,
I was very satisfied with the service I received from Mackenzie! She was exceptionally helpful and proactive is addressing my concerns.
— Kyle S. ,
Great communication
— Sheila P. ,
Superior customer service and professionalism.
— Douglas B. ,
Mackenzie and Alex A. were professional and provided excellent customer service throughout the whole process. Thank you!
— Douglas B. ,